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Changing the number of licenses

How do I increase the number of licences for members or guests?

You can increase the number of licences at any time.
To update the number of licences,

  • Click the gear icon at the top of the left-hand navigation menu
  • Click on the Subscription & billing link

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  • Click on the Add users link 

When this change takes effect immediately, you will be charged immediately for the period starting from the day you increase the number of licences, to the the end of your subscription. For example, if your Workgroup subscription concerns the period during from 1 to 31 January (monthly subscription), and if you add 8 team members on the 17 January, then the price paid will be: (31-17)/31 x 8 x 3 EUR.

You can also Modify the subscription on expiry, you will be charged the day your subscription renews.

 

How do I to reduce the number of licences for members or guests?

A reduction in the number of licences will only take effect at the end of the current subscription.

  • Click the gear icon at the top of the left-hand navigation menu
  • Click on the Subscription & billing link

     Screen_Shot_2018-03-27_at_18.52.47.png

  • Click on Modify the subscription on expiry
  • Change then the number of users
  • Click on the Schedule changes button

Note that you can not remove licences linked to users who have an activated account.

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